Asistence services^

Tracking and transportation of luggage of personal belongings: In the case of theft or loss of luggage porotected by iPax Bag Protection during local flights within the Republic of Argentina, or international flights departing from or arriving in the Republic of Argentina, Europ Assistance will assist the beneficiary with the filing thereof before the relevant air carrier. In the event luggage is located, Europ Assistance will coordinate the delivery thereof with an air carrier that will send the luggage to the place indicated by the beneficiary while such beneficiary is on travel or to their permanent residence.

Suplementary compensation for total loss of luggage: Should the passanger lose their whole luggage protected by iPax Bag Protection during the flight after the luggage has been checked and stroed at the regular airline’s storage room and should the same not be found, Europ Assistance will pay a suplementary monetary compensation in addition to the pay by the air carrier. The additional compensation payable by Europ Assistance shall be the required to supplement:

•U$S 10 per Kg. Up to a maximum of 60 Kg; until completing a maximum of U$S 600 on local flights with airlines within the Republic of Argentina.

•U$S 20 per Kg. Up to a maximum of 70 Kg, until completin a maximum of U$S 1.400 on international flights with airlines departing from or arriving in the Republic of Argentina.

•Te payment of U$S 10 per Kg. and U$S 600 as maximum limit, as well as U$S 20 per Kg. and U$S 1.400 as maximum limit, as applicable, is payed in conjunction with the amount payed by the airline plus the supplement payable by Eurpo Assistance.

•The amount of the supplement payed by Europ Assistance and the amount payed by the airlines will never exceed the U$S 1.400 maximum compensation limit. The U$S 600 or the U$S 1.400 limit corresponds to each traveling bag protect by iPax Bag Protection. Given that the compensation provided for herein is supplementary the following requirements shall be met to be entitled to Europ Assistance’s compensation:

[a]- The luggage should have been lost during transportation on a local flight with a regular airline carrier within the Republic of Argentina.

[b]- The luggage should have been lost during transportation on an international flight (flights departing from or arriving in the Republic od Argentina) with a regular airline.

[c]- The relevant luggage shuld have been duly checked at the indicated air carrier’s storage rooms.

[d]- The passanger must be entitled to compensation from the air carrier company.

[e]- The loss of the luggage should have occured between the time the luggage was submitted to the air carriers authorized stuff for its shipment and the time it was to be delivered to the passanger at the end of the trip.

[f]- The regular airline should have assumed liability for the loss of the relevant luggage and should have payed the relevant compensation to the passenger.

[g]- The loss of the checked luggage must be total, since there is no supplementary compensation in the event of partial loss; that is, it is applicable to the whole piece of luggage. There is no supplementary compensation either for breakage of luggage or its content. In the latter cases only the air company may assume liablity therefor, but there is no supplementary compensation payable by Europ Assistance for loss of content.

It is hereby stablished that given that Eurpo Assistance’s compensation is striclty supplementary to the regular airlines compensation, payment thereof shall be strictly contingent upon submittal to Europ Assistance of the avidence that the air carrier company responsible for the transportation has payed the relevant compensation. All persons not entitled to luggage transportation are expressedly excluded from this supplementary compensation.

It is a condition presedent to the right to this security that the passenger should have notified Europ Assistance of the loss and should have previosuly reported the loss to the airline within 6 hour from the loss occurrence (arrival at destination / report to air company).

[a]- The beneficiaries shall be entitled to a reinboursement by Europ Assistance for the loss of their luggage only if they have notified thereof to Europ Assistance within 6 hours from having arrived at the airport of destination and upon recieving the autorization from Europ Assistance..

[b]- All sanitary medical expenses deriving from the information provided by Europ Assistance at the beneficiary’s request. In all cases, Europ Assistance’s service shall be restricted to providing sanitary medical information, an Europ Assistance shall not be responsible for payment thereof.

[c]- the requested information that originates from assistance situations as a direct or indirect consequence of:

1.-War, invations, acts of foreign enemies, hostilities (wheteher war has been declared or not) civil war, revolt, insurrection, terrorism or serition, demonstrations and / or popular movements.

2.-Self injuries or the engagement of beneficiary incriminal acts, fights and combats, except in the event of self defense.

3.-Mental illnesses or psycological disorders.

4.-Illnesses or patological conditions caused by the voluntay ingetion or administration of toic substances (drugs), narcotics or the use of unprescribed medication.

5.-Suicide illnesses and injuries as a result of an attept to commit suicide.

6.-Payment of fines or administrative penalties.

7.-Compensation for carry-on luggage carried by the beneficiary in the airplane’s cabine and all pieces of luggage not protected by iPax Bag Protection.

8.-Compensation for loss of jewelry, cash, watches, credit cards, travellers checks, financial instruments, item collections, electronic devices ( laptop / palmtop / cameras, recorders, cell phones, etc.)

9.-Any tipe of expense for the purchase of basic goods, acommodation and any other expense related or unrelated to the loss of luggage.

10.-Medical Mal Practice.

All sanitary medical, dental, legal, documentation-related and telephonic expenses deriving from the coordination conducted by Europ Assistance at passenger’s request shall be payed by the traveller and not by iPax S.A. or Europ Assistance, because in all cases Europ Assitance’s service shall be limited to providing information on the above site dservices and to coordinating referrarls and transfers, and, therefore, shall not be responsible for the payment thereof. Far there more, it is a hereby expressly stated that in any case that Europ Assistance should pay any expense as a result of the above sited services, coordination or transfers, they may not ask for the repetition of susch amount from iPax S.A. on the grounds that such services are included in the coverage rendered by Europe Assistance, in agreement to the forth covenant of the service agreement.
IN NO CASE IPAX S.A. BE LIABLE IN THE EVENT OF MAL PRACTICE, MALICE, WRONG PROVITION OF THE SERVICES RENDERED BY EUROP ASSSISTANCE OR THIRD PARTIES TO THE PASSENGER, FOR IPAX S.A. OFFERS THE PASSENGER PAYING FOR IPAX BAG PROTECTION’S SRVICE A COMPENSATION FOR THE TOTAL LOSS OF THE LUGGAGE, AS WELL AS TELEPHONE ASSISTANCE, BUT IN NO CASE SHALL IT BE LIABLE FOR ANY RESULTING DAMAGES.